“You cannot have a successful CMDB implementation without discovery tools” could be a quote from several articles describing the success factors for a CMDB initiative. But how do these technical components relate to more abstract entities such as Business Applications and Services or Users and Groups responsible for maintaining them?
DCM R4.2 is a minor release focusing on optimizing audits and enhancing reports and usability.
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The Common Service Data Model blueprints now available at ServiceNow Store.
The PDMC by Justin Group is now available as an add-on to Data Content Manager application.
New DCM version comes out with more detailed audit results and structures for managing your data models on different levels.
We are pleased to announce JustinLabs becoming a Premier ServiceNow Partner.
Now available on-demand! The webinar is about how to “Accelerate your CSDM implementation with DCM” presented by JustinLabs and ServiceNow.
After crawling a little further, it’s time to stand up and start walking. This blog is about the second phase of implementing the Common Service Data Model by ServiceNow.
You need to learn to crawl before you can walk. Read more about the first steps when starting to implement the Common Service Data Model (CSDM).