You need to learn to crawl before you can walk. Read more about the first steps when starting to implement the Common Service Data Model (CSDM).
Now at Work @ London is just around the corner. We will be there Oct 17 with a CMDB clinic.
Without a strong foundation, you can not really get the most out of your investment on ITSM systems.
You may be sick of bad data and happy to find out that JustinLabs has developed a visual and clever way to manage data on the ServiceNow platform. Register to webinar now!
I feel it’s time to write to confess what I didn’t dare to say out loud when we last met.
Data Content Manager can be used to define data models to be used in ServiceNow. Those data models are also called “Blueprints“. And a blueprint basically includes: Selected data classes […]
DCM R3.3 introduces Blueprint elements, improves audit performance and certifies the app also for ServiceNow’s Madrid release.
ServiceNow published some updates to their recent Common Service Data Model whitepaper. In this article I’m showing some more detailed data models for the same.