DCM audit functionality is able to analyse all detected audit messages and create unique audit messages for detected root causes.
Without a strong foundation, you can not really get the most out of your investment on ITSM systems.
You may be sick of bad data and happy to find out that JustinLabs has developed a visual and clever way to manage data on the ServiceNow platform. Register to webinar now!
I feel it’s time to write to confess what I didn’t dare to say out loud when we last met.
Data Content Manager can be used to define data models to be used in ServiceNow. Those data models are also called “Blueprints“. And a blueprint basically includes: Selected data classes […]
DCM R3.3 introduces Blueprint elements, improves audit performance and certifies the app also for ServiceNow’s Madrid release.
ServiceNow published some updates to their recent Common Service Data Model whitepaper. In this article I’m showing some more detailed data models for the same.
We had our first DCM webinar together with ServiceNow on February 12th 2019 and now the webinar is also available as on-demand recording.