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ServiceNow published some updates to their recent Common Service Data Model whitepaper. In this article I’m showing some more detailed data models for the same.
DCM R3.2 is focusing on searching and filtering audit results + enhancements to Data Content Planner on using existing data and field plans.
In this article I will go through the “ITSM / ServiceNow example” from that whitepaper and introduce an alternative version. And discuss about the common data model drawn from three different perspectives.
ServiceNow has finally released their view on the “common services data model”. What do you think about it?
DCM R3.1 is a minor release with couple of big new features.
DCM R3.0 is a major release focusing on improving Data Content Planner capabilities including improved UI and improved data loading and searching capabilities. This release also includes several smaller enhancements […]
Data Content Manager application is now available and certified for London release also! Get DCM from ServiceNow Store Data Content Manager is a ServiceNow certified application Go to Store FREE […]
Picture says more than 1000 words, right? So, why not draw a picture.
DCM version 2.1 is now certified and available in ServiceNow Store. This release doesn’t include any new features, but makes the application available for instances already upgraded to Kingston release. […]