You are invited to a webinar about how to “Accelerate your CSDM implementation with DCM” presented by JustinLabs and ServiceNow.
Date and Time: Available on-demand [40 minutes]
The Common Service Data Model (CSDM) represents a standard and shared set of service-related definitions across the ServiceNow platform that will enable and support true service level reporting while providing prescriptive guidance on service modelling within the CMDB. These service-related definitions span the ServiceNow® product portfolio and the Now Platform®. Many ServiceNow products have a dependency on data within this data model.
In this webinar, we will explain:
- What the Common Service Data Model (CSDM) is
- Why is it important to every ServiceNow user and
- How to implement the model in phases using the Data Content Manager application
Speakers for the webinar:
- Scott Lemm, CSDM Product Manager @ServiceNow
- Mikko Juola, DCM Product Manager @JustinLabs
Hope you enjoy the webinar!
On behalf of the event team,